Return
You can return products within 30 days from receiving your order.
You do not have to provide a reason for the return, although we would appreciate it.
How to do it?
1. The returned goods must be in unchanged condition. It is very good if it is in its original packaging.
2. Complete the Return Form included in your shipment.
Need a new document? You can download it (here).
You can register your return using the form at the bottom of the page.
3. Select the return method and send the parcel
InPost parcel lockers (free return)
https://szybkiezwroty.pl/pl
You will receive an SMS with a code to the phone number you provided. The code is valid for 72 hours. If the code has expired, you can re-generate the code at https://szybkiezwroty.pl/.
Remove old labels from the box and do not attach any return label. Write the SMS code on the parcel and go to any InPost parcel locker.
On the parcel locker panel, select the "Send a parcel" option, then "I have a shipping code or return code". Use the code you received earlier and select the cache size. We recommend size A or B.
Place the package in the box that opened. Close the door. Ready!
You can track your shipment on the InPost website. You will receive shipment confirmation and a link to track your shipment via SMS.